Careers

Your career with

CarFinance 247

Natalie Downey, Head of Recruitment

The rapid growth that CarFinance 247 has achieved since starting in 2006 is no stroke of luck.

We work hard, we’re constantly developing – our people, our processes and our technology. We all share the same goal, to consistently deliver a seamless, easy and enjoyable experience to our customers.

Our business is driven by a strong entrepreneurial spirit, which is encouraged throughout every department. We keep this culture by only hiring brilliant people who are driven, ambitious and challenge the norm. We’re good at what we do, but there is always room to improve.

Investing in our people is a priority, so much so we’ve invested in our very own Academy. That way you’re always developing, learning new things and creating new opportunities.

So if you’re excited about a new challenge, want to work in a fast paced environment, with a team of like-minded people, you’re in the right place. Get in touch!

Hayley May, Employee Relations

“It's about finding the right person with the right mind set”

Current opportunities

CarFinance 247 currently seek a highly experienced Compliance & Risk Manager. Working as part of a small team you will ensure legal and regulatory compliance is maintained in a manner that helps maximize business opportunity. The successful candidate will be responsible for developing and testing policies and procedures designed to comply with all regulatory rules. You will oversee enterprise risk management and work on business critical projects whilst directly supporting the compliance director with day to day tasks.

 

Main Responsibilities

  • Provide coaching and guidance to team members ensuring work is delivered to plan
  • Ability to define, implement and monitor a systematic methodology in relation to regulatory compliance and wider risk management.
  • Ensuring adherence to a pre-agreed risk Annual Compliance and Risk Management plan.
  • Assist with data requests for scheduled compliance visits from regulators and third party auditors.
  • Support the Compliance Director with the collation of monthly MI data and complete business reports as required.
  • Complete gap analysis where appropriate and recommend/implement changes including updating Compliance Policies and Monitoring Plans and providing timely updates to the Compliance Director.
  • To possess a technical understanding of the business as well as a thorough understanding of the relevant FCA rules and ensure the business is conducting it’s regulated activities in line with the FCA rules.
  • Undertake any other ad-hoc project work and become the subject matter expert in compliance matters.

 

Essential Attributes

  • Substantial and proven experience within Compliance within a highly regulated industry
  • Strong working knowledge of the bespoke FCA rules applicable to consumer credit
  • Experience of working within the FCA regulatory framework.
  • Proven track record of managing tasks and objectives in an efficient and timely manner.
  • Experience in interpreting and implementing regulatory change.
  • Understanding of FCA rules within, COBS, TC, SYSC, DISP, SUP, ICOB, CONC
  • Report writing, time management, people management and team working skills.
  • Able to conduct GABRIEL reporting
  • Extensive experience in risk management

 

What we’ll offer

  • Death in service & company sick pay schemes.
  • Company reward scheme including; length of service awards, peer to peer recognition, suggestion scheme and employee of the month & year awards
  • Maternity, paternity & adoption schemes
  • Employee assistance programme
  • Free fruit, tea and coffee
  • Refer a friend reward scheme
  • Dress down days
  • Company social events including; summer parties, team nights out & much more
  • Make a difference day – 1 paid day off work to volunteer at a charity of your choice

 

Basic Salary of £45,000 - £55,000 per annum

40 hours per week; Monday – Friday 8am-5pm (flexibility with hours if required)

 

It would be great to hear from you! Send your CV to us by applying below.

(Please note: due to the volume of applications we receive, we are unable to contact all applicants directly. Therefore, if we have not contacted you within 14 days, please consider your application with us to have been unsuccessful.)

Apply for this position

CarFinance 247 currently seek an experienced compliance officer! The successful candidate will collaborate as part of the compliance function to support the business and ensure the alignment of processes with regulatory requirements. The individual will work on business critical projects and will need to be able to identify any risks or issues to provide appropriate recommendations and further promote compliance across the business.

 

Main Responsibilities

  • Assisting and drive completion of the Compliance Monitoring plan
  • Support and lead regular reviews of the business units, key business processes and the activities of the Company to ensure adherence to and effective implementation of policies, procedures and regulations
  • Carry out monitoring (including field based reviews as appropriate) and continue to meet, FCA expectations and obligations
  • Ensure prompt escalation of significant compliance issues to the Compliance & Risk Manager
  • Contribute to the development of regulatory procedures by identifying areas of weakness and making suggestions for improvement;
  • Keep up to date with industry knowledge to ensure appropriate competency levels are maintained

 

Essential Attributes

  • Good communication and interpersonal skills with clients and colleagues
  • Can identify potential risk/issues and seek advice/consultation when required
  • Strong working knowledge of the bespoke FCA rules applicable to consumer credit
  • Understanding of FCA rules within, SYSC, DISP, ICOB, CONC.  Data Protection

 

What We'll Offer

  • Abundant opportunity for continuous development and progression within a growing business
  • Bupa healthcare cash plan
  • Increased holidays with length of service
  • Childcare voucher scheme
  • Contributory company pension scheme
  • Death in service & company sick pay schemes.
  • Company reward scheme including; length of service awards, peer to peer recognition, suggestion scheme and employee of the month & year awards
  • Maternity, paternity & adoption schemes
  • Employee assistance programme
  • Free fruit, tea and coffee
  • Refer a friend reward scheme
  • Dress down days
  • Company social events including; summer parties, team nights out & much more
  • Make a difference day – 1 paid day off work to volunteer at a charity of your choice

 

Basic Salary of £25,000 - £30,000 per annum

40 hours per week; Monday – Friday 8am-5pm (flexibility with hours if required)

 

It would be great to hear from you! Send your CV to us by applying below.

(Please note: due to the volume of applications we receive, we are unable to contact all applicants directly. Therefore, if we have not contacted you within 14 days, please consider your application with us to have been unsuccessful.)

Apply for this position

CarFinance 247 currently seek an experienced credit controller! The individual will be required to manage to the end to end Credit Control process with our Dealers, working effectively with them to ensure outstanding debt is paid in time and in line with pre agreed payment terms whilst also ensuring our Debt Chase Cycle is followed.

You will be expected to achieve individual targets and KPI’s whilst working as part of two close knit teams to ensure targets are achieved and best practice is shared. 

 

Main Responsibilities

  • Handle disputed payments and invoice queries from Dealers
  • Chase overdue payments with money owing outside of the our payment terms
  • Take credit and debit card payments over the phone
  • Raise credit notes and work with Accounts to allocate credit notes against the correct invoices
  • Keep a log of all credit notes and refunds
  • Raise AD HOC invoices
  • Produce a monthly report to share with key stakeholders
  • Handle disputed payments and invoice queries
  • Amend Direct Debit payments where a refund is due

 

Essential Attributes

  • Experience of working in a fast paced customer service environment, whilst delivering an outstanding level of service and performance.
  • Strong organisational skills and ability to prioritise workload efficiently
  • Extremely self-motivated, enthusiastic and driven by achievement of targets and KPI’s.
  • Precise and clear in written and verbal communication.
  • IT literate with knowledge of MS Word and Excel.

 

What We'll Offer

  • Abundant opportunity for continuous development and progression within a growing business
  • Bupa healthcare cash plan
  • Increased holidays with length of service
  • Childcare voucher scheme
  • Contributory company pension scheme
  • Death in service & company sick pay schemes.
  • Company reward scheme including; length of service awards, peer to peer recognition, suggestion scheme and employee of the month & year awards
  • Maternity, paternity & adoption schemes
  • Employee assistance programme
  • Free fruit, tea and coffee
  • Refer a friend reward scheme
  • Dress down days
  • Company social events including; summer parties, team nights out & much more
  • Make a difference day – 1 paid day off work to volunteer at a charity of your choice

 

Basic Salary of £18,000 - £22,000 per annum

40 hours per week; Monday – Friday 8am-5pm, 8.30am-5.30pm or 9am-6pm

 

It would be great to hear from you! Send your CV to us by applying below.

(Please note: due to the volume of applications we receive, we are unable to contact all applicants directly. Therefore, if we have not contacted you within 14 days, please consider your application with us to have been unsuccessful.)

Apply for this position

In this varied Complaints Handler role you will liaise with customers, car dealerships and finance companies to successfully remedy disputes and determine appropriate resolutions for all parties. The successful candidate will be a confident communicator; both able to make decisions with autonomy and work well as part of a close knit team.

 

Key Responsibilities

  • Communicate effectively with lenders, dealerships and customers
  • Resolve complaints in a timely and efficient manner and in line with SLAs
  • Work to ensure that the highest level of service is consistently delivered to the customer
  • Effectively manage workload and achieve individual KPIs
  • Adhere to the Supply of Goods Act 1982, Consumer Rights Act 2015, TCF, DPA and Financial Conduct Authority (FCA) guidelines

 

Essential Skills and Attributes

  • Previous experience in a customer relations or complaints role with focus on great customer service
  • Superb ability to mediate between parties and ensure an acceptable resolution for all
  • Excellent investigative skills and ability to adhere to a process
  • Strong IT skills and familiarity with using a CRM system
  • Ability to prioritise workload and stay organised
  • Experience within credit control is preferable

 

What We'll Offer

  • Abundant opportunity for continuous development and progression within a growing business
  • Bupa healthcare cash plan
  • Increased holidays with length of service
  • Childcare voucher scheme
  • Contributory company pension scheme
  • Death in service & company sick pay schemes.
  • Company reward scheme including; length of service awards, peer to peer recognition, suggestion scheme and employee of the month & year awards
  • Maternity, paternity & adoption schemes
  • Employee assistance programme
  • Free fruit, tea and coffee
  • Refer a friend reward scheme
  • Dress down days
  • Company social events including; summer parties, team nights out & much more
  • Make a difference day – 1 paid day off work to volunteer at a charity of your choice

 

Salary of £16,000 - £22,000 per annum dependant on experience  

 

It would be great to hear from you! Send your CV to us by applying below

(Please note: due to the volume of applications we receive, we are unable to contact all applicants directly. Therefore, if we have not contacted you within 14 days, please consider your application with us to have been unsuccessful.)

Apply for this position

CarFinance 247 currently seek fantastic customer service advisors! In this varied telephone based role you will take inbound calls from customers with the aim of converting these into applications for car finance. The ideal candidate would be confident, driven and have some previous customer service experience.

 

Main Responsibilities

  • Receive inbound customer calls and converting 10% of these into car finance applications
  • Resolve general queries and liaise regularly with the sales team by adding comprehensive notes to customer files on our CRM system
  • Work to individual KPIs regarding customer satisfaction and numbers of applications processed

 

Essential Skills and Attributes

  • Previous experience working in a fast paced customer services role
  • Ability to communicate confidently and professionally over the telephone with the ability to build a strong rapport with customers
  • Excellent computer skills and experience using a CRM system

 

What We'll Offer

  • Abundant opportunity for continuous development and progression within a growing business
  • A vibrant and high-energy working environment
  • Bupa healthcare cash plan
  • Increased holidays with length of service
  • Childcare voucher scheme
  • Contributory company pension scheme
  • Death in service & company sick pay schemes.
  • Company reward scheme including; length of service awards, peer to peer recognition, suggestion scheme and employee of the month & year awards
  • Maternity, paternity & adoption schemes
  • Employee assistance programme
  • Free fruit, tea and coffee
  • Refer a friend reward scheme
  • Dress down days
  • Company social events including; summer parties, team nights out & much more
  • Make a difference day – 1 paid day off work to volunteer at a charity of your choice
 

Basic Salary of £16,000 per annum

Bonus of up to £300 per month

40 hours per week over 5 days including some weekends

 

We’d love to hear from you! Send your CV to us by applying below.

(Please note: due to the volume of applications we receive, we are unable to contact all applicants directly. Therefore, if we have not contacted you within 14 days, please consider your application with us to have been unsuccessful.)

 

Apply for this position

As a Data Analyst with CarFinance247 you will model and interpret data using data visualisation tools, as well as collaborate with a focused data team to develop solutions from which the business can make future decisions. The ideal candidate will be highly organised and motivated and demonstrate passion for the role.  

 

Main Responsibilities

  • Designing and planning new data reporting packs in Power BI to be used by stake holders in various areas of the business.
  • Communicating with the Data team and wider IT team in regards to future data requirements to be implemented in the live databases and the Data Warehouse.
  • Identifying possible trends and patterns and implementing them as data visualizations for stakeholders to make business decisions on.
  • Development of simple TSQL queries to extract data from the data warehouse.
  • Keeping up to date with developments in the industry and identifying possible business opportunities.

 

Essential Skills and Attributes

  • Working knowledge of T-SQL
  • Experience in using Data Visualization tools such as Tableu / Qlikview/Power BI to analyze, model and interpret data.
  • Statistical Background
  • Methodological and logical approach to problem solving
  • Excellent written and spoken communication skills
  • Attention to detail
  • Experience in using Power BI

 

What We'll Offer

  • Abundant opportunity for continuous development and progression within a growing business
  • A vibrant and high-energy working environment
  • Bupa healthcare cash plan
  • Increased holidays with length of service
  • Childcare voucher scheme
  • Contributory company pension scheme
  • Death in service & company sick pay schemes.
  • Company reward scheme including; length of service awards, peer to peer recognition, suggestion scheme and employee of the month & year awards
  • Maternity, paternity & adoption schemes
  • Employee assistance programme
  • Free fruit, tea and coffee
  • Refer a friend reward scheme
  • Dress down days
  • Company social events including; summer parties, team nights out & much more
  • Make a difference day – 1 paid day off work to volunteer at a charity of your choice

 

Salary of £30,000 - £40,000 per annum

 

It would be great to hear from you! Send your CV to us by applying below. 

(Please note: due to the volume of applications we receive, we are unable to contact all applicants directly. Therefore, if we have not contacted you within 14 days, please consider your application with us to have been unsuccessful.)

Apply for this position

 CarFinance247 currently seek an IT Support Technician to join our growing team.. You will be a highly ambitious individual to ensure you form an integral part of our internal IT team where you will provide end-user and systems support to the entire business. You will have excellent problem solving skills and will respond well when working under pressure. You will also need to be comfortable to work as part of a multi-site business where occasional travel is required. The role will also include working some weekends as support is required by employees 7 days a week. 

 

Main Responsibilities

  • Diagnosing employee technology support requests relating to ardware, software, A-V equipment, printers, PC's and backend systems 
  • Prioritising employee requests based on the urgency of the issue 
  • Resolving all issues promptly 
  • Working as part of a team within a dynamic and fast paced environment 
  • Excellnt working under pressure and can multi task without reduction in work quality and focus on set tasks 
  • A great communicator, both verbal and written 
  • Travelling to multiple sites to ensure a swift IT support service is recieved by all staff 

 

Essential Skills and Attributes

  • Excellent all round IT skills 
  • MS Office 
  • Active Directory 
  • Exchange 2013
  • Desktop Hardware
  • LAN (DHCP, DNS, Firewalls)
  • Printers
  • Windows Server
  • Windows 7/8/10
  • Veeam
  • VMware
  • SQL
  • Sage
  • Antivirus 

 

What We'll Offer

  • Excellent commission structure and a potential OTE of £30k+
  • Abundant opportunity for continuous development and progression within a growing business
  • A vibrant and high-energy working environment with plenty of incentives
  • Free fruit, tea and coffee
  • Refer a friend bonus scheme
  • Childcare vouchers
  • Dress down days

 

Basic Salary of £14,000 - £16,000 per annum

 

We’d love to hear from you! Send your CV to us by applying below

(Please note: due to the volume of applications we receive, we are unable to contact all applicants directly. Therefore, if we have not contacted you within 14 days, please consider your application with us to have been unsuccessful.)

Apply for this position

CarFinance 247 currently seek live chat advisors to join our expanding customer services team! This role will predominantly look to answer customer queries received through our live chat capability on our website. By responding efficiently and accurately you can look to achieve team targets and earn monthly commission. Ideal candidates will possess excellent communication skills, the ability to type quickly and accurately and previous experience of delivering top notch customer service.

 

Key Responsibilities

  • Respond efficiently to customers via our live chat system
  • Consistently offer the highest level of customer service and support
  • Adhere to company response scripts and guidelines
  • Strive to achieve individual and team targets and KPIs
  • Work to gain commitment from the customer with the aim of progressing their car finance application

 

Essential Skills and Attributes

  • Previous experience of working in a similar role within a fast paced customer service environment
  • Enthusiasm and determination to deliver an outstanding level of customer service
  • Excellent ability to write clearly and precisely
  • Confident, self-motivated and driven by achievement of targets and KPIs
  • IT literate with strong keyboard skills

 

What We’ll Offer

  • Abundant opportunity for continuous development and progression within a growing business
  • A vibrant and high energy working environment
  • Bupa healthcare cash plan
  • Increased holidays with length of service
  • Childcare voucher scheme
  • Contributory company pension scheme
  • Death in service & company sick pay schemes.
  • Company reward scheme including; length of service awards, peer to peer recognition, suggestion scheme and employee of the month & year awards
  • Maternity, paternity & adoption schemes
  • Employee assistance programme
  • Free fruit, tea and coffee
  • Refer a friend reward scheme
  • Dress down days
  • Company social events including; summer parties, team nights out & much more
  • Make a difference day – 1 paid day off work to volunteer at a charity of your choice

 

Salary of £16,000 - £18,000 dependant on experience plus a monthly bonus for achievement of KPIs

 

We’d love to hear from you! Send your CV to us by applying below.

(Please note: due to the volume of applications we receive, we are unable to contact all applicants directly. Therefore, if we have not contacted you within 14 days, please consider your application with us to have been unsuccessful.)

Apply for this position

CarFinance 247 currently have a number of exciting sales administration roles available across multiple departments. Responsible for completing tasks quickly and accurately, you will work to ensure that our customer’s car finance agreements are completed to their satisfaction. The ideal candidate may have either some professional administration or customer services experience or be a quick to learn graduate. You will be challenged by the role but will enjoy working within a close knit team!

 

Main Responsibilities Include

  • Completing HPI checks on customers vehicles
  • Check customer and dealerships documents meet specified criteria and ensure car finance agreements are completed accurately and efficiently and raise any discrepancies with the sales team
  • Complete security calls and terms and conditions recordings with customers

 

Essential Skills and Attributes

  • Excellent written and verbal communication skills
  • Highly detail orientated and able to prioritise workload
  • Strong computer skills and experience of using a CRM system

 

What We’ll Offer

  • Abundant opportunity for continuous development and progression within a growing business
  • Bupa healthcare cash plan
  • Increased holidays with length of service
  • Childcare voucher scheme
  • Contributory company pension scheme
  • Death in service & company sick pay schemes.
  • Company reward scheme including; length of service awards, peer to peer recognition, suggestion scheme and employee of the month & year awards
  • Maternity, paternity & adoption schemes
  • Employee assistance programme
  • Free fruit, tea and coffee
  • Refer a friend reward scheme
  • Dress down days
  • Company social events including; summer parties, team nights out & much more
  • Make a difference day – 1 paid day off work to volunteer at a charity of your choice

 

Salary of £16,000 - £18,000 dependant on experience

 

We’d love to hear from you! Send your CV to us by applying below.

(Please note: due to the volume of applications we receive, we are unable to contact all applicants directly. Therefore, if we have not contacted you within 14 days, please consider your application with us to have been unsuccessful.)

Apply for this position

Sales Advisor £17,000 - £40,000 (OTE)

This varied telephone based Sales Advisor role is fast-paced and challenging and offers high earning potential and opportunities for progression. Speaking with pre-approved loan applicants, you will be responsible for guiding them through the process of both selecting a car and completing a finance deal. By combining outstanding communication and rapport building skills, you will be able to deliver the highest level of customer service. Working hard will guarantee fantastic earnings!

 

Main Responsibilities

  • Managing a pipeline of pre-approved loan applications and completing an initial call to include a thorough fact find and finance quotation
  • Building a strong relationship with customers to assist and guide them throughout the car buying process
  • Maintain regular contact with dealerships to gather information and documentation relating to vehicles

 

Essential Skills and Attributes

  • Previous experience working in a fast-paced and challenging sales environment
  • Excellent time-management and organisational skills and the ability to prioritise workload
  • Confident, personable and a great communicator
  • Goal-orientated with a desire to succeed

 

What We’ll Offer

  • Excellent commission structure and a potential OTE of £40k+
  • A bespoke training course and subsequent regular training and support thereafter
  • Abundant opportunity for continuous development and progression within a growing business
  • Bupa healthcare cash plan
  • Increased holidays with length of service
  • Childcare voucher scheme
  • Contributory company pension scheme
  • Death in service & company sick pay schemes.
  • Company reward scheme including; length of service awards, peer to peer recognition, suggestion scheme and employee of the month & year awards
  • Maternity, paternity & adoption schemes
  • Employee assistance programme
  • Free fruit, tea and coffee
  • Refer a friend reward scheme
  • Dress down days
  • Company social events including; summer parties, team nights out & much more
  • Make a difference day – 1 paid day off work to volunteer at a charity of your choice

 

Basic Salary of £17,000 per annum

On Target Earnings of £25,000 - £40,000 (uncapped) per annum

40 hours per week over 5 days including some weekends

 

We’d love to hear from you! Send your CV to us by applying below.

(Please note: due to the volume of applications we receive, we are unable to contact all applicants directly. Therefore, if we have not contacted you within 14 days, please consider your application with us to have been unsuccessful.)

Apply for this position

As a web developer with CarFinance 247 you will have prior experience, and you will be involved across a multitude of applications, including the carfinance247.co.uk website, bespoke CRM, and leading analytical solutions.  You will be hardworking, talented and have a thirst for programming and solving problems.

 

Main Responsibilities

  • Minimum 2 years commercial experience of Website development
  • C#, ASP.NET, NET Framework (2.0, 4.5 and above)
  • REST, MVC, Web Forms & Web API
  • Test Driven Development, Unit Testing
  • Microsoft SQL Server (2008, 2012 and above)
  • SQL (Stored procedures).
  • JavaScript
  • Source Control

 

Essential Skills and Attributes

  • Agile (Scrum / Kanban)
  • jQuery
  • js
  • Xamarin
  • SpecFlow / Gherkin
  • Entity Framework
  • Dependency Injection
  • Mock
  • Responsive Web Design
  • SOLID Principles
  • HTML5 & CSS, Knowledge of W3C accessibility guidelines
  • We'd like you to be
  • Self-motivated and able to work within a dynamic environment
  • Works well under pressure and can multi task without reduction in work quality and focus
  • A great communicator, both verbal and written
  • Can work as part of a team; collaborating with technology and usability experts
  • Formal IT qualifications or university degree are preferable but not essential.

 

What We'll Offer

  • Abundant opportunity for continuous development and progression within a growing business
  • Bupa healthcare cash plan
  • Increased holidays with length of service
  • Childcare voucher scheme
  • Contributory company pension scheme
  • Death in service & company sick pay schemes.
  • Company reward scheme including; length of service awards, peer to peer recognition, suggestion scheme and employee of the month & year awards
  • Maternity, paternity & adoption schemes
  • Employee assistance programme
  • Free fruit, tea and coffee
  • Refer a friend reward scheme
  • Dress down days
  • Company social events including; summer parties, team nights out & much more
  • Make a difference day – 1 paid day off work to volunteer at a charity of your choice

 

Salary of £35,000 - £40,000 per annum

 

It would be great to hear from you! Send your CV to us by applying below.

(Please note: due to the volume of applications we receive, we are unable to contact all applicants directly. Therefore, if we have not contacted you within 14 days, please consider your application with us to have been unsuccessful.)

 

Apply for this position

Our recruitment team

As a recruitment team, we all have varying backgrounds and experiences, so between us we can see potential in all kinds of different applicants. It’s about finding the right person, with the right mind set - someone that will fit into our culture as well as the job role.

We’ve already got great people working at CarFinance 247; but we’re always on the lookout for new talent to join the team.