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59 per cent 'unhappy with online car finance'

More than half of people using the internet to pick up a new vehicle or car finance deal are unhappy with their experience, it has been claimed.

More than half of people using the internet to pick up a new vehicle or car finance deal are unhappy with their experience, it has been claimed.

According to FindsYou.com, 59 per cent of web users have stated that using the net to search for an automobile leaves them unsatisfied.

It added that an automated system which informs online car dealers when they are low on stock is one way to meet demand and improve the experience for consumers.

Guy Walker, FindsYou.com chief executive, remarked that such a process would be the "perfect solution" for vehicle buyers.

He said: "The credit crunch and environmental issues mean that car buyers are well researched and know exactly what they want to buy."

This comes as research from the Finance and Leasing Association has showed that 50 per cent of all new car purchases were bought with dealer-provided finance.

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