Skoda Yeti Tops Satisfaction Poll
Auto Express has released the results of its latest Driver Power satisfaction survey. The Skoda Yeti has yet again climbed to the top of the customer satisfaction mountain and has won the top place for the third year on the trot. In a ringing endorsement of the Czech company’s quality, Skoda took first, second and third in the survey.
Auto Express has released the results of its latest Driver Power satisfaction survey. The Skoda Yeti has yet again climbed to the top of the customer satisfaction mountain and has won the top place for the third year on the trot. In a ringing endorsement of the Czech company’s quality, Skoda took first, second and third in the survey. There was also good news for the car industry in general as the survey showed that UK drivers have become happier with their cars since the poll was first conducted back in 2002. In the current survey, the average customer satisfaction level of a car in the top 100 was 88.36%, which represents a 7% rise over the 81.75% level recorded in the first survey in 2002.
Skoda’s Yeti achieved a total score of 92.7%, with the Skoda Citigo in a very close second place with 92.6% and the Superb third on 91.6%. The Yeti also took the gong for being the easiest car to drive, while the Citigo was voted cheapest to run. Rounding out the list of top ten most satisfying cars are the BMW 5-Series, the Kia Rio, a surprise entry for the MG6, Toyota’s hybrid Prius, BMW 1, Renault Captur and Kia’s oddly named Cee’d. Taking the top 100 as a whole, German manufacturers, Audi and Volkswagen and the French company Peugeot have the most cars on the list, with seven models each. A total of 32 new models made it onto the list.
The rising popularity of SUVs and 4x4s is reflected in their position as most popular class on the list, with 31 models in the top 150 cars. The car to lose most of its shine was the VW Golf, which fell 73 places on its 2013 showing. The Volvo V70 recorded the highest individual score in a single category, with an incredible 99.44% for practicality. At the other end of the scale, the worst single category performance was the Range Rover Sport Mk 1, scoring 65.63% on running costs.
Commenting on the results, Auto Express editor in chief, Steve Fowler, said: “The UK car market is booming with over two years of consecutive growth and new car registrations up three per cent, and it is no surprise given the Driver Power results. Britons are happier than ever with their cars, scoring their vehicles much more highly than in previous years. Skoda has done a brilliant job of building cars that people love. "
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