Our website, mobile app, text messages, chatbox, emails, phone calls, members portal, services, and any other online or digital method of communication (collectively referred to as our "Platforms") uses cookies to distinguish you from other users on our Platforms. These cookies help to enhance your browsing experience, improve the performance of our Platforms, and better understand our users' preferences.
This policy explains what cookies are, how we use them, and your choices regarding their use.
Cookies are small text files stored on your device when you visit our Platforms. They help us recognise your device and remember your preferences or activities. Cookies do not give us access to your computer and/or mobile device or any information other than what you choose to share.
Please note, we do not identify you as a user until you apply for car finance and provide your email address.
In most cases, we will need your consent to use cookies on our Platforms. The exception is where the cookie is essential for us to provide you with a product or service you have requested.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
You can choose to accept or decline cookies from our Platforms. If you would like further information about cookies and how to restrict cookies through your browser, please visit either allaboutcookies.org or the Information Commissioner's webpage on cookies: ico.org.uk.
In relation to our website, most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. The methods for doing so vary from browser to browser and from version to version. You can, however, obtain up-to-date information about blocking cookies via these links:
If you block cookies, you will not be able to use all the features on our Platforms and may not be able to use our Platform(s).
Please note that the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or targeting cookies:
Our Platforms may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party platforms and are not responsible for their privacy statements or use of cookies. When you leave our Platforms, we encourage you to read the privacy and cookies policy of every website and/ or application you visit.
Both first-party and third-party cookies are used on our website.
First-party cookies are cookies set by us and enable the Platforms to work as you might expect it to. They are also used to give us anonymised data about how our Platforms are being used, the browser, the type of device accessing it and where, generally, the device is located.
Third-party cookies are set by others but may also enable us to learn more about our visitors/customers, allowing us to provide a more personalised service, or in connection with advertising.
We will ask for your permission to place cookies or other similar on your device, except where it is essential for us to use them in order to provide you with a service that you have requested. Consent to the use of cookies may be withdrawn at any stage, but it is likely to affect your use of our Platforms.
Please be aware that we use third party advertising companies to collect digital, non-personally identifiable information for online behavioural advertising to provide targeted display advertisements, likely to be of greater interest to you, through participating publishers and advertisers. Such information may include non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) through the use of cookies and other technology. To learn more about online behavioural advertising or to opt-out of this type of advertising, please click on the following link: networkadvertising.org/choices.
We use cookies, pixels, and similar tracking technologies to enhance your browsing experience and provide personalised advertising. These technologies help us track how users interact with our site, measure the effectiveness of our campaigns, and ensure we deliver relevant content.
To improve the effectiveness of our Google advertising, we use Enhanced Conversions through Google Search Ads 360 (SA360). This technology allows us to track when users take valuable actions on our website, such as making an application for finance or signing up for our service, after interacting with our ads. This helps us optimize our ads and measure their performance.
We use Consent Mode in line with your preferences to control how certain Google tags (like those for advertising and analytics) behave based on whether you have consented to their use. This ensures that tracking technologies adjust to reflect your choices, and no tracking occurs where consent has not been given.
We also use Meta's Conversions API (CAPI) to improve the targeting and performance of our Meta advertising campaigns. This API allows us to send certain data about user actions directly to Meta's servers. It helps us ensure we're reaching the right audience with ads that are relevant to their interests.
We use GA4 to monitor user interactions with our website and gain insights into how our site performs. This data is essential for improving user experience and measuring the impact of marketing activities, including tracking conversions and analysing website performance.
These tools enable us to provide more personalised advertising experiences, while giving you control over your data and preferences. To learn more about online behavioural advertising or to opt-out of this type of advertising, please click on the following link: networkadvertising.org/choices.
To opt out of being tracked by Google Analytics across all websites, visit tools.google.com/dlpage/gaoptout.
The cookies we use last for different lengths of time. This depends upon the purpose for which they are used.
Session cookies are temporary cookies which are stored only until you leave our Platforms, or when you close your web browser/ app.
Persistent cookies last for a fixed period of time, defined within the cookie, and allow our Platforms to recognise the device again when the user returns to that website/ app on that device.
We may update this cookie policy from time to time. Please review it periodically to stay informed of any changes.
Last updated: 15 August 2025